Spur Social LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.
1. Information We Collect
1.1 Information You Provide
- Account Registration: Name, email address, phone number, password.
- Profile Data: Profile photo, bio, interests, and any other optional profile fields.
- User Content: Events you create, messages you send, photos you upload, and any other content you post.
- Payment Information: Billing address and payment details for premium subscriptions (collected via our payment processor).
1.2 Automatically Collected Information
- Usage Data: Features used, search queries, event RSVPs, crash logs, and other interaction data.
- Device & Connection Data: Device type, OS version, unique device identifiers, IP address, mobile carrier, and connection type.
- Location Data: Approximate location from check-ins and map usage; precise GPS only with your explicit permission.
1.3 Third-Party Sources
- Social Login: Basic profile information from Facebook, Google, or Apple if you choose social sign-in.
- Analytics & Advertising Partners: Aggregated, de-identified data to help us improve and personalize the App.
2. How We Use Your Information
- Provide & Improve the App: Enable core features (check-ins, events, chat), fix bugs, and enhance performance.
- Personalization: Suggest nearby users or events based on your location and interests.
- Communication: Send account verification, password resets, in-app notifications, updates, and optional marketing emails.
- Security & Compliance: Detect fraud, enforce our Terms of Service and community guidelines, and comply with legal obligations.
- Analytics & Research: Understand usage patterns and develop new features.
3. Legal Bases for Processing
We process your personal data under the following lawful grounds:
- Performance of Contract: To fulfill our Terms of Service and deliver App features you request (e.g., account creation, check-ins, messaging).
- Your Consent: Where you have opted in (e.g., precise location sharing, marketing communications). You may withdraw consent at any time via settings or by contacting us.
- Legitimate Interests: To operate, secure, and improve the App (fraud prevention, analytics, personalization), provided these interests do not override your rights.
- Legal Compliance: To comply with laws, regulations, subpoenas, or legal processes.
- Vital Interests: To protect someone’s life or physical safety in emergencies (e.g., information about a serious threat at an in-person meetup).
EU/EEA residents may object to processing based on legitimate interests or request restriction of processing where applicable.
6. Data Retention
- Account Data: Retained while your account is active or as needed to provide the App.
- User Content: Retained per your account status and our deletion policies; anonymized data may be kept for analytics.
- Logs & Analytics: Stored in aggregated form for business and legal purposes.
7. Your Rights & Choices
- Access & Portability: Request a copy of your personal data in machine-readable format.
- Correction: Update or correct your account and profile information at any time.
- Deletion: Delete your account via settings or by contacting us; we will remove your data subject to legal obligations.
- Objection & Restriction: Object to or request restriction of processing (e.g., direct marketing) where lawful.
- Opt-Out: Unsubscribe from marketing communications via the link in emails or in-app settings.
EU/EEA users may lodge complaints with their data protection authority.
8. Security
We implement industry-standard administrative, technical, and physical safeguards (e.g., encryption, firewalls, access controls) to protect your data. However, no system is impenetrable. We are not liable for unauthorized access or breaches resulting from causes beyond our reasonable control (e.g., sophisticated cyberattacks, force majeure).
9. Limitation of Liability
To the fullest extent permitted by law, Spur Social LLC and its officers, directors, employees, agents, and affiliates shall not be liable for:
- Indirect or Consequential Damages: Loss of profits, data, goodwill, or other intangible losses, even if advised of the possibility.
- Reliance on Content: Decisions or actions based on information from the App.
- Third-Party Conduct: Content, actions, or omissions of other users or linked services.
- Service Interruptions or Errors: Outages, bugs, or performance issues caused by us or our vendors.
- Data Breaches: Unauthorized access beyond our reasonable security measures.
Our aggregate liability under this Privacy Policy will not exceed the total fees you paid us in the 12 months preceding any claim, or, if you paid no fees, one hundred U.S. dollars (US $100).
10. Third-Party Links
The App may link to third-party sites or services. We are not responsible for their privacy practices or content. Review their policies before sharing personal data.
11. Children’s Privacy
The App is intended for users 18 years or older. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us to request deletion.
12. International Transfers
Your data may be processed in the United States or other countries with different data-protection laws. We use standard contractual clauses or other mechanisms to ensure adequate safeguards.
13. Changes to This Policy
We may update this Privacy Policy at any time. For material changes, we will notify you via in-app notification or email and revise the “Effective Date” above. Continued use after notice constitutes acceptance of the updated policy.
14. Contact Us
- Email: support@spursocial.app
- Address: [Your Company Address]
15. DC Residents: Your Privacy Rights
If you are a District of Columbia resident, the DC Consumer Data Protection Act (CDPA) grants you specific rights regarding your personal information. We have updated this Privacy Policy to explicitly cover those rights and have enhanced our data-handling processes—including our consent flows, data inventories, and user-request workflows—to comply fully.
- Right to Know and Access
You may request disclosure of:
- The categories and specific pieces of personal information we have collected about you.
- The sources from which we collected that information.
- The business or commercial purpose for collecting or sharing that information.
- The categories of third parties with whom we share or “sell” your personal information.
- The categories of personal information we have “sold” or shared for cross-context behavioral advertising in the past 12 months and the categories of third parties to which we sold or shared it.
- Right to Request Deletion
You may request deletion of your personal information, subject to certain exceptions (e.g., to complete a transaction, detect security incidents, or comply with legal obligations).
- Right to Correct
You may request correction of inaccurate personal information we maintain about you.
- Right to Opt-Out of Sale or Sharing
Under CDPA, “sale” and “sharing” include any disclosure to third parties for valuable consideration or for cross-context behavioral advertising. To opt out, contact us at the details below.
- Right to Data Portability
You may request a copy of your personal information in a portable, structured, machine-readable format.
- Right to Restrict Profiling
You may request that we not use your personal information for automated decision-making or profiling.
- Right to Non-Discrimination
We will not discriminate against you for exercising your CDPA rights. You will not be denied goods or services, charged different prices, or receive a different level of quality.
- Authorized Agents
You may designate an authorized agent to make requests on your behalf. We may require proof of authorization and verification of your identity.
- How to Submit a Request
Submit requests via:
- Email: support@spursocial.app (subject line: “DC Privacy Request”)
- Mail: Spur Social LLC, Attn: Privacy Compliance—DC, [Your Company Address]
Please allow up to 45 days for us to respond, as permitted by law.
16. California Residents: Your Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you additional rights regarding your personal information. This section supplements the rights described above and applies solely to California residents.
- Right to Know and Access
You may request disclosure of:
- The categories and specific pieces of personal information we have collected about you.
- The sources from which we collected that information.
- The business or commercial purpose for collecting or sharing that information.
- The categories of third parties with whom we share or “sell” your personal information.
- The categories of personal information we have “sold” or shared for cross-context behavioral advertising in the past 12 months, and the categories of third parties to which we sold or shared it.
- Right to Request Deletion
You may request deletion of your personal information, subject to certain exceptions (e.g., to complete a transaction, detect security incidents, or comply with legal obligations).
- Right to Opt-Out of Sale or Sharing
“Sale” and “sharing” under CCPA/CPRA include any disclosure of personal information to third parties for valuable consideration or for cross-context behavioral advertising. To opt out:
- Click the “Do Not Sell or Share My Personal Information” link in the App or on our website.
- Email us at support@spursocial.app with “California Do Not Sell/Share” in the subject line.
- Right to Non-Discrimination
We will not discriminate against you for exercising your California privacy rights. We will not deny goods or services, charge different prices, or provide a different level of quality because you exercised your rights.
- Authorized Agents
You may designate an authorized agent to make requests on your behalf. We may require proof of authorization and verification of your identity.
- How to Submit a Request
Submit your request via:
- Email: support@spursocial.app (subject line: “California Privacy Request”)
- Mail: Spur Social LLC, Attn: Privacy Compliance, [Your Company Address]
Please allow up to 45 days for us to respond, as permitted by law.
Thank you for trusting Spur Social with your personal data. We’re committed to protecting your privacy and delivering a safe, enjoyable experience.